Payment Policy

All online payments on this Site are processed securely by our payment partners, not by TagoAgent directly.

• Customers in Egypt are billed through Paymob, which supports cards, Fawry, mobile wallets, and InstaPay.
• International and worldwide card purchases are sold and billed by Paddle.com, acting as our Merchant of Record.
• Every payment is subject to verification and approval by the payment provider before it is confirmed. A transaction may be declined, held, or flagged by the provider for fraud or risk checks that are outside our control.

We do not store your full card number, CVV, or expiry date on our servers. Card details are entered directly with, and held by, our payment providers (Paymob and Paddle), who are responsible for securing that data under their own PCI-compliant systems. We only receive limited billing information back, such as your name, the last four digits and brand of the card, the transaction status, and an invoice or receipt.

TagoAgent is a software subscription, not a physical product. Payment grants access to the Service for the plan and billing period you selected at checkout — see our Terms of Service for how plans, allowances, and renewals work.

Prices are shown at checkout in the currency applicable to your provider (typically EGP through Paymob, or USD through Paddle). Subscriptions are billed automatically at the start of each billing period until cancelled. You can review or cancel your subscription at any time from your account settings.

If a payment fails, your subscription or trial may not activate until a successful payment is made. If you believe you were charged in error, please contact us before opening a dispute with your bank or card issuer — we can usually resolve billing issues faster directly. See our Refund & Cancellation Policy for how refunds are handled.

Questions about a payment or charge can be sent to support@tagoagent.com.