Skip to content
Legal

Payment Policy

Last updated: June 30, 2026

This Payment Policy explains how online payments for TagoAgent (the "Service") are processed, which methods we support, and how we protect your payment information. It should be read together with our Terms of Service and our Refund & Cancellation Policy, which covers billing cycles, cancellations, and refunds in detail.

1. How Payments Are Processed

All online payments on this Site are processed securely by our payment partners, not by TagoAgent directly.

  • Card payments are processed securely by Moyasar.
  • Checkout uses EGP in Egypt, SAR in Saudi Arabia, and USD elsewhere, unless you explicitly choose another available currency.
  • Every payment is subject to verification and approval by the payment provider before it is confirmed. A transaction may be declined, held, or flagged by the provider for fraud or risk checks that are outside our control.

2. We Do Not Store Card Details

We do not store your full card number, CVV, or expiry date on our servers. Card details are entered directly with, and held by, Moyasar, which is responsible for securing that data within its payment systems. We receive only limited billing and transaction information needed to confirm and support your purchase.

3. What You Are Paying For

TagoAgent is a software subscription, not a physical product. Payment grants access to the Service for the plan and billing period you selected at checkout — see our Terms of Service for how plans, allowances, and renewals work.

4. Billing and Currency

Prices are shown at checkout in EGP for Egypt, SAR for Saudi Arabia, and USD elsewhere, unless you explicitly choose another available currency. The exact amount and currency shown at checkout are verified before a plan is activated.

5. Failed or Disputed Payments

If a payment fails, your subscription or trial may not activate until a successful payment is made. If you believe you were charged in error, please contact us before opening a dispute with your bank or card issuer — we can usually resolve billing issues faster directly. See our Refund & Cancellation Policy for how refunds are handled.

6. Contact Us

Questions about a payment or charge can be sent to support@tagoagent.com.