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tago agent
العربية

Policies & support

Payment Policy

Payment methods, transfer confirmation, and activating your plan.

Last updated: October 9, 2026

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This Payment Policy explains how online payments for TagoAgent (the "Service") are processed, which methods we support, and how we protect your payment information. It should be read together with our Terms of Service and our Refund & Cancellation Policy, which covers billing cycles, cancellations, and refunds in detail.

1. How Payments Are Processed

For payments in Egypt, transfer the amount to TagoAgent using the details at checkout. We review the transfer before activating your plan. Card payments are not available for Egypt checkout.

  • Pay by Vodafone Cash, Orange Cash, e& Cash, or InstaPay to the mobile number shown at checkout.
  • Upload a screenshot of the transfer. Any offer your account qualifies for is already included in the amount shown at checkout.
  • Your plan is activated after we review your transfer screenshot and confirm the payment. Sending the transfer alone does not activate the plan.

Saudi plans are priced in Saudi riyals (SAR). Card checkout is currently unavailable. Contact us on WhatsApp to arrange your subscription and confirm the payment method before sending any payment. Your plan is activated after payment is confirmed.

2. We Do Not Store Card Details

We do not collect card numbers. We retain payment references, status, plan, amount, currency and the account relationship needed to confirm the purchase. For Egypt transfers, we also keep the transfer screenshot you upload. Delete requests for those records follow our Privacy Policy. If card checkout through Moyasar is enabled, card details go directly to Moyasar; we never see or store your full card number.

3. What You Are Paying For

TagoAgent is a software subscription, not a physical product. Payment grants access to the Service for the prepaid plan and 30-day period you selected at checkout — see our Terms of Service for how plans and allowances work.

4. Billing and Currency

Egypt checkout is in EGP. The amount shown at checkout is the amount we confirm against your screenshot before a plan is activated. Saudi prices are in SAR, including any offer your account qualifies for. Confirm the final amount and payment method with our team on WhatsApp before paying.

5. Failed or Disputed Payments

If we cannot confirm a transfer, the plan stays off until a valid screenshot is received. If a card payment is declined or does not go through, the plan is not activated; you can try again or use another card. If you think a confirmed payment was wrong, contact us before opening a bank dispute — we can usually resolve it faster directly. See our Refund & Cancellation Policy.

6. Contact Us

Questions about a payment or charge can be sent to support@tagoagent.com.