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TagoAgent
العربية

POLICIES & SUPPORT

Payment Policy

Payment methods, transfer confirmation, and activating your plan.

Last updated: September 8, 2026

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This Payment Policy explains how online payments for TagoAgent (the "Service") are processed, which methods we support, and how we protect your payment information. It should be read together with our Terms of Service and our Refund & Cancellation Policy, which covers billing cycles, cancellations, and refunds in detail.

1. How Payments Are Processed

For payments in Egypt, transfer the amount to TagoAgent using the details at checkout. We review the transfer before activating your plan. Card payments are not available for Egypt checkout.

  • Pay by Vodafone Cash, Orange Cash, e& Cash, or InstaPay to the mobile number shown at checkout.
  • Write the offer code in the transfer note, then upload a screenshot of the transfer.
  • Your plan is activated after we review your transfer screenshot and confirm the payment. Sending the transfer alone does not activate the plan.

Saudi Arabia checkout

Saudi checkout, when enabled in your account, uses Moyasar's hosted payment page in SAR. The total and available payment methods are shown before you pay. Each payment covers one prepaid 30-day period; there is no automatic renewal. TagoAgent confirms the payment with Moyasar before activating the plan. A successful return to the website alone is not payment confirmation. If a payment needs review, do not pay again; contact support with your payment reference.

2. We Do Not Store Card Details

We do not collect card numbers. Card details for Saudi checkout are entered on Moyasar's hosted page. We retain payment references, status, plan, amount, currency and the account relationship needed to confirm the purchase. For Egypt transfers, we also keep the transfer screenshot you upload. Delete requests for those records follow our Privacy Policy.

3. What You Are Paying For

TagoAgent is a software subscription, not a physical product. Payment grants access to the Service for the prepaid plan and 30-day period you selected at checkout — see our Terms of Service for how plans and allowances work.

4. Billing and Currency

Egypt checkout is in EGP. The amount shown at checkout is the amount we confirm against your screenshot before a plan is activated.

5. Failed or Disputed Payments

If we cannot confirm a transfer, the plan stays off until a valid screenshot is received. If you think a confirmed payment was wrong, contact us before opening a bank dispute — we can usually resolve it faster directly. See our Refund & Cancellation Policy.

6. Contact Us

Questions about a payment or charge can be sent to support@tagoagent.com.